Frequently Asked Questions (FAQs)

Find answers to the most common questions about Moving service. If you can’t find what you’re looking for here, please contact us.

Q1: How much does car transport cost in Australia?

A: Car transport costs vary depending on distance, type of service (door-to-door or depot-to-depot), and vehicle size. On average, interstate car transport can range from $500 to $1,500. Contact us for a free, tailored quote.

Q2: Do you offer door-to-door car transport?

A: Yes, we provide both door-to-door and depot-to-depot car transport services across Australia. Door-to-door delivery gives you maximum convenience and safety.

Q3: Is my car insured during transport?

A: Absolutely. All vehicles transported with True Load are covered by comprehensive transit insurance for peace of mind.

Q4: How long does it take to transport a car interstate?

A: Delivery times depend on the route. For example, Sydney to Melbourne usually takes 2–4 days, while Melbourne to Perth may take 7–10 days.

Q5: Can I transport non-running or modified cars?

A: Yes, we can arrange transport for non-operational, luxury, or modified vehicles. Please inform us at the time of booking so we can arrange the right carrier.

Q6: What is included in your interstate removalist service?

A: Our service includes professional packing, loading, safe transport, unloading, and optional unpacking. We also provide storage solutions if needed.

Q7: How much does an interstate move cost?

A: Costs depend on distance, volume of items, and any additional services like packing or storage. A typical Sydney to Melbourne move may range from $2,000–$4,000. Request a free quote for an accurate estimate.

Q8: Do you offer backloading services for cheaper interstate moves?

A: Yes, we provide cost-effective backloading services where you share truck space with other customers. This helps reduce moving costs while maintaining safety.

Q9: Can you move offices and commercial setups?

A: Absolutely. We handle residential, office, and commercial relocations. Our team specializes in business moves with minimal downtime.

Q10: Do you provide packing materials and boxes?

A: Yes, we supply high-quality packing materials including boxes, bubble wrap, and furniture covers to ensure safe transport.

Q11: Which cities and states do you serve?

A: We cover all major Australian cities including Sydney, Melbourne, Brisbane, Perth, Adelaide, and regional areas through our trusted removalist network.

Q12: How do I book a service with True Load?

A: Simply fill out our “Get Free Quote” form, call us directly, or email us. Once we receive your details, our team will provide a tailored quote and schedule your move.

Q13: How early should I book my move or car transport?

A: We recommend booking at least 2–3 weeks in advance, especially during peak moving seasons, to secure availability.

Q14: Do you offer storage options?

A: Yes, we provide short-term and long-term storage solutions in secure facilities across Australia.

Q15: What payment methods do you accept?

A: We accept major credit/debit cards, bank transfers, and approved payment plans for large moves.

Q16: Is my furniture or vehicle covered by insurance?

A: Yes, all moves and car transports include basic insurance. Additional insurance options are available upon request.

Q17: How do you ensure safety during moves?

A: We use professional packing techniques, protective materials, GPS-tracked vehicles, and experienced movers to guarantee safety.